Keru Support
Keru is a daily intention app. One focus area, one intention each morning, one check-in each evening.
If you have questions or need help, we’re here.
Frequently asked questions
How do I sign in?
Enter your email address and tap Continue. A one-time code will be sent to your inbox — enter it in the app to sign in. No password needed.
I didn't receive the sign-in code.
Check your spam folder. If it's not there, wait a minute and try again. Make sure you're entering the same email address each time.
What is a focus area?
A focus area is something you want to work on — health, a relationship, a project, your mindset. Keru uses your focus area to suggest relevant intentions each morning.
What's the difference between Monthly and Lifetime?
Monthly gives you access to your Journal for as long as your subscription is active. Lifetime is a one-time purchase that unlocks your Journal permanently.
How do I cancel my subscription?
Open the App Store on your iPhone, tap your profile picture, go to Subscriptions, and select Keru. From there you can cancel or manage your subscription.
How do I export my data?
Go to Preferences → Download my data. Your intentions and reflections will be exported as a CSV file that you can save or share.
How do I delete my account?
Go to Preferences → Delete account. This permanently removes all your data from our servers.
Where is my data stored?
Your data is stored securely on servers in the EU. We never sell your data. Read our Privacy Policy for full details.
Questions & feedback
Not covered above? Got a suggestion or something you’d like to share? Send us a message — we read everything.